May 31, 2017
Delta – New Upgrade Policy
Travelers on Delta now can buy upgrades as
separate purchases after making reservations. Regardless of where
they bought their ticket, travelers can upgrade to Delta Comfort+,
First Class or Delta One as an ancillary purchase through the Delta
website or the carrier's reservations phone line. They also can use
different cards; for example, a traveler whose company policy does
not allow upgrades could use a corporate card for the flight and a
personal card for an upgrade.
In addition, Delta is allowing travelers to
upgrade multi-leg journeys by segment. For instance, if a traveler
had a short flight to Atlanta that connected to a longer flight, he
or she could opt to upgrade only the longer leg rather than
upgrading the entire journey, as was previously required.
plans to make the shopping capabilities available through the Fly
Delta app eventually, as well.
The carrier also introduced seat selection
to the upgrade process for SkyMiles Medallion Members. When an
upgrade clears, members can select their seats from a seat map or
decline the upgrade if a desirable seat is not available.
order for a traveler to upgrade themselves, they can contact DL and
will be asked to provide their credit card, address and security
code on the card.
Basic Economy fares are still the no frills,
no upgrade (even if you are diamond). We have rules in place to
block economy fares, but always look at the cancelation policy
before booking, in case one gets through.
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