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Travel Management

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    Contact and Information Announcements Tulane Travel
    World Travel Service
(800) 251-9047
M - F, 9 a.m.-5 p.m. CT

After Hours Emergency Assistance (24 Hours) $20.00 fee applies
(800) 251-9047 Domestic
(865) 777-1600 International (collect calls accepted)
Refer to code:

Concur Support
(800) 251-9047
M - F, 9 a.m.-5 p.m. CT

Click here to join National Emerald Club and enjoy the benefits of counter by-pass and much more! Free to all Tulane employees.

Concur Travel Online Tutorials

The following interactive links provide information about navigating Concur Travel.

Updating Your Travel Profile
Booking a Flight
Booking a Hotel
Booking a Car
Changing a Purchased and Ticketed Trip

Important Reminders:

Please be sure to review and update your profile. Select "Personal Information" from the "Profile" menu, click any "save" button on the profile page to save all of your changes. Verify your name matches the government ID you will be using when you travel.

For visa and passport services through World Travel click here. Additional fees apply.

June 7, 2017

SpotHero discount parking and Uber Business profile info.

May 31, 2017

Delta – New Upgrade Policy

Travelers on Delta now can buy upgrades as separate purchases after making reservations. Regardless of where they bought their ticket, travelers can upgrade to Delta Comfort+, First Class or Delta One as an ancillary purchase through the Delta website or the carrier's reservations phone line. They also can use different cards; for example, a traveler whose company policy does not allow upgrades could use a corporate card for the flight and a personal card for an upgrade.

In addition, Delta is allowing travelers to upgrade multi-leg journeys by segment. For instance, if a traveler had a short flight to Atlanta that connected to a longer flight, he or she could opt to upgrade only the longer leg rather than upgrading the entire journey, as was previously required.
Delta plans to make the shopping capabilities available through the Fly Delta app eventually, as well.

The carrier also introduced seat selection to the upgrade process for SkyMiles Medallion Members. When an upgrade clears, members can select their seats from a seat map or decline the upgrade if a desirable seat is not available.
In order for a traveler to upgrade themselves, they can contact DL and will be asked to provide their credit card, address and security code on the card.

Basic Economy fares are still the no frills, no upgrade (even if you are diamond). We have rules in place to block economy fares, but always look at the cancelation policy before booking, in case one gets through. 

April 25, 2017

Southwest is rolling out a new system effective May 9, 2017.  I recommend that you read the FAQ’s and understand some of the changes that Southwest will be implementing. 

EXAMPLE: Modifying a fully refundable fare (Business Select® or Anytime) will result in the fare becoming nonrefundable. To ensure your new ticket is refundable, cancel your existing reservation, request a refund of the refundable balance, and create a new reservation. Nonrefundable fares may be applied toward future travel on Southwest Airlines® for the originally ticketed Passenger only.

For more info click here: 

April 7, 2017 Airbnb for Business

    Laney Armstrong
Travel Manager
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